English Hotel Correspondence is written for the hospitality students. The book consists of 10 units, each of the units covers a different range of writing levels and abilities, helping each student prepare for the next writing specially in hospitality business. Each chapter is provided examples and exercises that unify the discussion and form a common, easy-to-understand basis for discussion and exploration. It aims to provide practical help in writing business correspondence. It explains how to write clearly and effectively, and demonstrates how it is possible to be polite without seeming timid, direct yet not rude, concise rather than abrupt, and firm but not inflexible.

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